Mac Support Malta

 

I am quite well known in the Maltese Mac community, having sold Macs for 14 years. In those 14 years I have considerable experience on Macs, in particular on the software trouble-shooting side of things and with an emphasis on

CUSTOMER SERVICE

I teach and support home and business users, and offer quite a few different services which I am sure you will find interesting (see below).

Made on a Mac

Call me if you would like to buy a new computer, Printer, External Hard Disk, Wireless Router etc. I deliver to your front door.

Mac Support

I charge €25 including VAT minimum charge, which goes down to €20 per hour if I stay for two hours or more. For that you get a one-on-one session on your Mac in the comfort of your own home. Sessions are designed to be FUN and are suitable for users of any age or ability.

I offer personal training which is normally customer-led so you learn the things YOU want to know, at a speed that is comfortable for YOU. Maybe you’re reasonably Mac conversant but would like to do more with, for example, Keynote. Maybe you have a small list of little things that have been bugging you. Give me a call!

Subjects offered include:

    •    Getting started with OSX

    •    OS X Mail - setting up your email for the first time

    •    iTunes and iPods

    •    iLife (iTunes, iPhoto, GarageBand, iWeb & iMovie)

    •    Organising your Mac

    •    Backing up your files

    •    iWork (Pages, Keynote, Numbers).

    •    Setting up a website with iWeb

  Call me on 99992392 to fix your first appointment!

Software Troubleshooting

I offer on-site Mac software troubleshooting on a no-fix/no charge basis. My goal is to provide non-destructive solutions where possible (re-installing the system would only be done as a last resort).

My minimum charge €25 including VAT, which goes down to €20 per hour if I stay for two hours or more.

Services offered include

    •    OS and software troubleshooting

    •    Backup advice

    •    retrieve data from damaged storage (hard disks etc.)

    •    Email configuration

    •    Upgrade advice

    •    Software purchasing advice/Sales

    •    Advice on switching from PC to Mac

    •    Data Transfer from PC to Mac

    •    Wireless networking & troubleshooting

    •    Internet configuration

   I also offer Hard Disk and RAM upgrades, as well as helping a new Mac User to shift their data from their old PC to a new Mac.